Small Changes = Big Outcomes

Executed changes can seem small (even insignificant),  but result in large differences in your business, sometimes at a later stage; Butterfly Effect.

Remember the Pareto Principle...
80% of consequences come from 20% of causes,
aka the 80-20 rule.

The principle of the 80-20 rule is to identify your best assets and use them efficiently to create maximum value.

Let's get started...

Big Picture Planning

Map GoalsCreate your GTM Strategy
Forecast Budgets & Sales.

Team Development

Forming • Storming • Norming
PerformingTerminating

Improving Processes

Identify Bottlenecks & Areas for Improvement
•  Map New Process • Implement & Analyze

FAQs

Q: How did you transition from being a COO to becoming a business coach? 

A: After successfully selling Health Journeys, Inc. and experiencing the fulfillment of helping a fellow entrepreneur with her small business, I realized my passion for coaching and decided to pursue it full-time. 

Q: What sets Refine Ops apart from other business coaching services? 

A: At Refine Ops, we prioritize personalized attention and tailor our coaching strategies to each client's specific goals and challenges.
Our holistic approach considers not only business objectives but also work-life balance and personal growth.

Q: What types of businesses do you work with?

A: We work with a diverse range of clients, from startups to established companies, across various industries.
Our focus is on entrepreneurs and small business owners who are eager to grow their businesses and achieve their full potential.

Q: How do you help clients increase profits and eliminate burnout?

A: We help clients implement proven techniques and strategies to optimize their operations, streamline processes, and identify opportunities for growth.
By providing accountability, guidance, and support, we empower clients to achieve sustainable success while maintaining a healthy work-life balance.

Q: What is your coaching process like?

A: Our coaching process typically begins with an initial consultation to assess your needs and goals. From there, we develop a tailored coaching plan that includes regular coaching sessions, quarterly and yearly planning, goal setting, action steps, and ongoing support to help you achieve measurable results.

Q: How long does a coaching engagement typically last?

A: The duration of coaching engagements varies depending on your needs and preferences. Most clients prefer to meet for one-hour coaching sessions, typically scheduled on a weekly or bi-weekly basis. However, we offer flexible coaching packages to accommodate different timelines and scheduling preferences, ensuring that you receive the support you need to achieve your goals within your desired timeframe.

Q: Can you provide examples of past clients you've worked with and their outcomes?

A: Absolutely, we're proud of the successes our clients have achieved through our coaching.
We can provide case studies or testimonials from past clients who have seen significant improvements in their businesses after working with us.

Q: What is your approach to addressing challenges or obstacles that arise during coaching?

A: We believe in a collaborative approach to problem-solving. When challenges arise, we work closely with you to identify solutions, adjust strategies as needed, and provide ongoing support to help you overcome obstacles and stay on track toward your goals.

Q: How do you ensure confidentiality and privacy during coaching sessions?

A: Client confidentiality is of utmost importance to us. We adhere to strict confidentiality policies and ensure that all information shared during coaching sessions remains confidential unless explicit consent is provided to share specific information.

Q: What is your availability for coaching sessions?

A: We offer flexible scheduling options to accommodate your availability. We can schedule coaching sessions during weekdays, evenings, or weekends, depending on your preferences and schedule constraints.

Specializing In...

Goal Setting • Annual & Quarterly Planning • Clarifying Team Roles • Creating Process Flows • Project Management • Data Reporting & Analytical Review • Creating CRM Automation • Establishing Marketing Initiatives • Attracting Sales / Business Development • Improving Graphics & Brand Identity •  Identifying Better Software or Developing New Technology • Executing Financial Strategy & Reducing Costs • Implementing New Procedures

Have you Identified where your business needs the most help? 

Jonathan & family (2019)

Jonathan Goldsmith

Jonathan has 20+ years of experience in Start-up & Scale-up businesses as diverse as insurance brokerages, legal services, health services, consumer product goods (CPG), restaurants, fitness centers, and financial advisors.

The former COO of a health-tech business, which he primed for a successful acquisition, is also a graduate of the A+ Leadership Development Program & Mastermind (3-year course).  Now, Jonathan is poised to help more entrepreneurs and organizations to refine their operations and achieve their business goals.

Increase Revenue & Free-up Time. Start Today.

Our Clients